Orders & Returns
General
Satisfaction/Return Policy
Falta texto:
Condições de devolução. Tempo, método, custos para o cliente.
Exclusion of the
Right of Free Cancellation
There is no right to free resolution of the contract in the following situations:
a) Supply of goods made to consumer specifications or manifestly personalised;
b) Supply of goods that, by nature, cannot be reshipped or are susceptible to deteriorate or quickly expire
Consumer Disputes
Alternative Dispute Resolution
For all issues not expressly regulated in these Terms and Conditions, the legal rules in force shall apply.
In accordance with Law no. 144/2015, of 8 September, we inform you that you can resort to the entities of alternative dispute resolution (ADR), contained in the list available at www.consumidor.gov.pt/.
● Centro de Arbitragem de Conflitos de Consumo do Vale do Ave – https://www.triave.pt/
● Centro de Arbitragem de Conflitos de Consumo de Lisboa – http://www.centroarbitragemlisboa.pt/
● Centro de Arbitragem da Universidade Autónoma de Lisboa – https://arbitragem.autonoma.pt/
National Centre for Information and Arbitration of Consumer Conflicts – https://www.cniacc.pt/pt